We accept a variety of payment methods including credit cards, e-wallet and bank transfer. The external ticketing platform will guide you through the payment process and provide you with available options.

Yes, you can purchase up to 30 tickets, perfect for groups! We recommend securing your tickets early before they sell out!

Unfortunately, tickets are non-refundable. However, you're welcome to gift your ticket to someone else if you can't make it. For more details, please refer to our Terms, Privacy and Refund Policy.

Absolutely! JFC is a family-friendly experience, perfect for all ages, especially for the World Kids Carnival (WKC), Where children can marvel at the colorful costumes and exciting performances. Please note, children aged 3 and above will need a ticket for entry.

Definitely! We'll have a variety of food and beverage options for purchase so you can enjoy the carnival without worrying about your appetite.

Yes, you’re welcome to capture your favorite moments! Please remain seated while recording to ensure everyone enjoys an unobstructed view. You can also share your best snaps with us through JFC Snapshots — your photo might be featured on our official gallery!

The show must go on! JFC is a rain-or-shine event, so be prepared for weather changes and bring an umbrella if needed.

Yes, there will be several portable toilets conveniently located around the seating area for easy access during the event.

Bring your e-ticket and some excitement! The rest is up to us to dazzle you :)